Join Our Team

Front Desk & Client Experience Specialist

Location: On-Site (Remote Opportunities for Experienced Candidates) - 6657 S. State St. Murray, UT

Compensation: Hourly -or- Salary  (based on experience) + tips, paid consultations, and potential for free tattoos and support to grow and learn in support of the shop.

Hours: Flexible; part-time and full-time options available for the right people.

Visit us online:: www.AlohaTattoos.net

Text: +1 (801) 609-8288

About the Role:

Aloha Tattoos is more than a tattoo shop—we’re a creative hub that celebrates art, culture, and community. We're looking for a Front Desk & Client Experience Specialist to be the welcoming face of our shop and the bridge between clients and artists. This position is perfect for someone who loves people, thrives in a dynamic environment, and enjoys balancing customer service with light sales, social media management, and shop operations.\

Key Responsibilities:

  • Client Communication & Booking:

    1. Greet clients warmly in person, via phone, and through text.

    2. Answer standard tattoo and shop-related questions.

    3. Manage bookings and modifications through Acuity Scheduling.

    4. Book and facilitate client consultations, ensuring artists have all necessary details.

    5. Encourage clients to book tattoos they already want—no hard sales, just helpful guidance.

    6. Follow up with clients post-appointment and request positive reviews based on their experience.

  • Shop Operations:

    • Open and close the shop, including disarming alarms, setting up music, and cleaning.

    • Keep artist stations and tattoo supplies stocked as necessary

    • Handle daily communications across email, Instagram, Facebook, OpenPhone (text/calls), and other platforms.

    • Maintain shop cleanliness throughout the day, including client areas and restrooms.

  • Light Sales & Upselling:

    • Support artists by guiding clients through the booking process.

    • Help clients navigate consultations, deposits, and aftercare product purchases.

    • Ensure clients feel valued, heard, and excited about their tattoo experience.

  • Social Media Management:

    • Create and post 1–3 Instagram stories daily to showcase shop culture, tattoos, and behind-the-scenes moments.

    • Post 2–10 reels or feed posts per week featuring artists’ work and shop atmosphere.

    • Reply promptly to social media messages during shop hours.

    • Use LightRoom,video editing software, and digital cameras for content creation (experience is a plus but can be taught).

  • Marketing (Growth Positions, or Qualified Candidates)

    • Website Maintenance and Upkeep - for the right individuals

    • Blog Creation and Posting

    • Promotional email creation and distribution

    • Community Outreach and Events

    • Community and Charitable Donations Management

What We’re Looking For:

- Friendly, approachable, and low-drama personality.

- Detail-oriented, organized, and adaptable.

- Tech-savvy: Comfortable with iPhones, Acuity Scheduling, OpenPhone, Instagram/Facebook, and email.

- Ability to maintain a calm, client-centric atmosphere while multitasking.

- Interest in photography, video editing, and social media (bonus).


Why Join Aloha Tattoos?

  • Competitive pay + tips + bonuses for consultations booked.

  • Free tattoos (yes, really!). From some of the Top Artists in the City

  • Opportunity to grow into management, marketing, or multi-location leadership roles.

  • Ideal for both long-term team members and students seeking short-term work.

  • A creative, flexible environment that values fresh ideas and collaboration.

Ready to Join the Aloha Family?

If you’re passionate about tattoos, love creating positive client experiences, and enjoy a fast-paced, artistic environment, we’d love to hear from you.

Click here to Apply today and let’s create some magic together!